The next day Moses took his seat to serve as judge for the people, and they stood around him from morning till evening. When his father-in-law saw all that Moses was doing for the people, he said, “What is this you are doing for the people? Why do you alone sit as judge, while all these people stand around you from morning till evening?”

Moses answered him, “Because the people come to me to seek God’s will. Whenever they have a dispute, it is brought to me, and I decide between the parties and inform them of God’s decrees and instructions.”

Moses’ father-in-law replied, “What you are doing is not good. You and these people who come to you will only wear yourselves out. The work is too heavy for you; you cannot handle it alone. Listen now to me and I will give you some advice, and may God be with you. You must be the people’s representative before God and bring their disputes to him. Teach them his decrees and instructions, and show them the way they are to live and how they are to behave. But select capable men from all the people—men who fear God, trustworthy men who hate dishonest gain—and appoint them as officials over thousands, hundreds, fifties and tens. Have them serve as judges for the people at all times, but have them bring every difficult case to you; the simple cases they can decide themselves. That will make your load lighter because they will share it with you.If you do this and God so commands, you will be able to stand the strain, and all these people will go home satisfied.”

Moses listened to his father-in-law and did everything he said. He chose capable men from all Israel and made them leaders of the people, officials over thousands, hundreds, fifties and tens. They served as judges for the people at all times. The difficult cases they brought to Moses, but the simple ones they decided themselves.

Then Moses sent his father-in-law on his way, and Jethro returned to his own country. (New International Version)

I’ll be the first to say that administration is not my gift – much like I think Moses would have said. So, wading out into the ocean of organizational theory might be a bit like a pastoral walking-the-plank for me. Yet, on the other hand, I have found myself time and again in leadership situations where significant organizational change is needed.  

Maybe God has a sense of humor, or maybe the Lord just wants to use somebody who recognizes he isn’t going to get anything done on the organizational level without a lot of divine intervention. Because of this, I like the K.I.S.S. approach to organizing a group of people (Keep It Simple Stupid). For me, that means sticking with a results-oriented organizational system as opposed to task-oriented organization.

In a task-oriented system, everything lives or dies with the “To Do” list. The focus is accomplishing a few core functions. For example, as a church pastor it might mean preparing sermons, visiting shut-ins, and attending meetings. As a hospital chaplain it could mean serving communion to patients, and listening to complaints from cranky staff persons. For an Administrator it might involve overseeing a sizable budget, leading several committee meetings, and keeping track of the organization’s numbers.

With task-oriented organization, church members feel good about attending worship services and putting money in the offering plate. The problem? People are unlikely to see a need for change and a transformation of the heart because these few tasks are simply what they do. It’s a sort of spiritual cruise-control, driving the car of mediocrity.  

Meetings and church services within the task-oriented system tend to be ends in themselves (frustrating and boring!) because the meeting itself is just something that gets scratched off the to do list. Churches that have a hard time making decisions are probably stuck in the task-oriented mode, because there is no over-arching framework from which to decide anything.  

So, people entrench themselves in positions based in personal preferences. It’s the world of heated conversations and worship wars. If motivation and morale is dependent on people getting their way, no one is likely to be happy. The great need for a task-oriented church is a big picture vision that seeks results.

The results-oriented organization focuses on achieving some desired outcomes. This is the kind of organization that Jethro was thinking of when he observed Moses engaged in the endless task orientation of hearing people’s cases.

Tasks and functions are not ends in themselves, but will continually change in order to accomplish the results we want. This is a church or organization oriented around mission.  

Jesus came to this earth to accomplish the salvation of the world. He was on a mission of love – intent on extending grace to lost sinners. In this setting, decision-making becomes exciting. A group of people come up with ideas and tasks about loving people and reaching them with the grace we have received from God.  

A results orientation has personal preferences taking a back seat to the great needs of the community. There is freedom to experiment and imagine together, instead of guilt for not getting something crossed off the “To Do” list.

In truth, I like to create lists; it feels good when everything is scratched off the list at the end of the day. But I make sure that those things are a means to an end, and not the end itself.  

By orienting my ministry around mission (God’s, not mine) I am able to create tasks and functions that contribute to seeing the kingdom of God break into the church and the world. So, here are two K.I.S.S. questions for every leadership team:  

What result(s) would you like to see in your church?  

What kind of tasks will help you get the results you want?

Jesus is building his church, and the gates of hell will not overtake it. We can participate, change, grow, live, and learn, without fear of screwing up the church and making it more complicated than it is. Why? Because Jesus is the One building it.

All we need is a bit of grace with each other to step out by faith and make a difference by focusing and planning for some worthy, good, and just outcomes.

Almighty God, we pray for leaders everywhere in every place, that you will guide them in the ways of freedom, justice, and truth, so that all persons may live in peace. Lord, in your mercy, hear our prayer. Amen.